Please Include the Following Information with the Loss Report
Policy number
Name of insured on the policy
All phone numbers for the insured and/or their designated representatives
The date, time and location of the loss or damage
Description of the loss and damage (If multiple buildings are insured under one policy, specify which building is damaged and the specific address listed on the policy)
Location where damaged property can be inspected, if it has been moved from the insured location
A contact name and phone number for the person reporting the claim
In the Event of a Loss
After a claim has been received, a claims representative will call to speak with you about the loss and arrange an inspection of the damaged property. This list is intended to help you with the claims process.
Look for potential safety risks. If the building is unstable, do not enter.
Report downed power lines or gas leaks to authorities as soon as possible.
Make emergency repairs to your building to mitigate your damages when safe.
Protect all personal property from further damage.
Do not discard any item without first speaking with a claims representative.
Take photos of damage.
Keep an accurate record of any repair expenditures.
Be prepared to provide copies of all documents (inventories, receipts, invoices, etc.) to the claims representative.