Please Include the Following Information with the Loss Report

• Policy number
• Name of insured on the policy
• All phone numbers for the insured and/or their designated representatives
• The date, time and location of the loss or damage
• Description of the loss and damage (If multiple buildings are insured under one policy, specify which building is damaged and the specific address listed on the policy)
• Location where damaged property can be inspected, if it has been moved from the insured location
• A contact name and phone number for the person reporting the claim

In the Event of a Loss

• After a claim has been received, a claims representative will call to speak with you about the loss and arrange an inspection of the damaged property. This list is intended to help you with the claims process.
• Look for potential safety risks. If the building is unstable, do not enter.
• Report downed power lines or gas leaks to authorities as soon as possible.
• Make emergency repairs to your building to mitigate your damages when safe.
• Protect all personal property from further damage.
• Do not discard any item without first speaking with a claims representative.
• Take photos of damage.
• Keep an accurate record of any repair expenditures.
• Be prepared to provide copies of all documents (inventories, receipts, invoices, etc.) to the claims representative.

Please contact Robert Johnson, President at rjohnson@catalyticclaimsservices.com or (619) 333-2513 for more information.

Note:  All Claims are handled by Catalytic Claims Services, Inc.